Overview
Sales Videos is committed to protecting the privacy of our users, customers, and their clients. We collect, store, use, and protect personal information as described in this Privacy Policy and do not share information except as outlined here.
Throughout this Privacy Policy, our website, in-page applications, client portals, and related offerings are collectively the “Service.”
Scope and changes to this policy
This Privacy Policy applies to information collected through the Service and not to information collected offline or from other sources. By using the Service, you agree to this Privacy Policy. We may update this Policy periodically and will post changes on this page with an updated “Effective” date.
Our primary website is located at: https://salesvideos.com.
Information we collect
“Personally Identifiable Information” or “PII” means information that identifies, relates to, describes, or can reasonably be linked with a particular person. We collect:
- Contact information: name, email, phone, company, role/title.
- Project information: briefs, scripts, brand guidelines, assets, preferences, and feedback you provide.
- Billing information: billing name and address; payments are processed by third‑party providers. We do not store full credit card numbers on our servers.
- Communications: emails, messages, call notes, survey responses, and customer support interactions.
- Usage and device data: IP address, browser type, device information, pages visited, time on page, referral URLs, and interactions with the Service.
- Media you supply: footage, audio, images, and other content uploaded for production and editing.
- Third‑Party Client Information: information about your clients or audience that you share with us to fulfill the project. We treat this as confidential and process it solely to provide the Service.
We may also collect information from publicly available sources, partners, and service providers to support marketing, fraud prevention, and service delivery.
How we use personal information
- Provide and improve the Service, including editing, motion design, and deliverables.
- Communicate about projects, updates, support, and administrative messages.
- Process payments and manage billing (via secure third‑party processors).
- Prevent fraud, enforce agreements, and maintain security and integrity.
- Offer additional services, promotions, and content where permitted; you can opt out anytime.
- Analyze usage to diagnose issues, personalize content, and enhance the Service.
Legal bases for processing (EEA/UK).
- • Contract: to provide the Service you request.
- • Legitimate interests: to secure, improve, and market our services in ways that do not override your rights.
- • Consent: for certain marketing activities or optional cookies.
- • Legal obligation: to comply with applicable laws.
Protecting personal information
We use reasonable administrative, technical, and physical safeguards designed to protect PII. Information may be stored in Canada, the United States, and other jurisdictions where our service providers operate.
Third‑Party Client Information provided by users is treated as confidential and used only to deliver the Service. We may disclose information if required by law, subpoena, or to comply with legal processes or enforce our agreements.
No security method is perfect. By using the Service, you acknowledge that we cannot guarantee absolute security and that you use the Service at your own risk.
Data retention
We retain personal information for as long as reasonably necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce agreements. Project media may be archived for limited periods to support revisions and delivery, unless you request deletion (subject to our contractual and legal duties).
International data transfers
We are based in Canada and work with clients globally. Your information may be transferred to, stored, or processed in countries other than your own, where data protection laws may differ. We take appropriate measures to protect your information in such transfers.
Your rights and choices
- Access, update, or correct your information by contacting us.
- Request deletion, restriction, or portability of certain data, subject to legal exceptions.
- Opt out of marketing emails via unsubscribe links or by contacting us; transactional emails will still be sent.
- Manage cookies in your browser settings.
EEA/UK residents.
You may have rights under the GDPR, including the right to lodge a complaint with your local supervisory authority.
California residents.
Subject to the CCPA/CPRA, you may request access to, deletion of, or details about the categories of personal information we collect and disclose. We do not sell personal information as defined by the CCPA.
Information relating to minors
The Service is not directed to individuals under 18, and we do not knowingly collect personal information from anyone under 18. If we learn we have collected such information, we will delete it promptly. If you believe a minor has provided us information, please contact us.
Links to other websites
We are not responsible for the privacy practices or content of third‑party websites. Your use of linked sites is governed by those sites’ own policies. Please review their policies before providing personal information.
Notification procedures and breach
We may provide notifications by email, in‑product messaging, or prominent posting on our website, as determined by us. If personal information is compromised due to a security incident, we will notify affected individuals in accordance with applicable laws.
Sales Videos shall not be liable for disclosures resulting from events beyond our reasonable control, including but not limited to power failures, natural disasters, acts of vandalism, or other force majeure events.
Changes to this Privacy Policy
We may update this Policy from time to time. Changes are effective when posted on this page. We encourage you to review this Policy periodically to stay informed about our practices.
Contact us
If you have questions or requests regarding this Policy, please contact: